Nutley, NJ

I've had my auto insurance for many years with State Farm, Renee Friscia, agent. She is the reason why I have remained with this insurance company for so long. When a agent goes above and beyond in helping her clients, it needs to be mentioned. With the assistance of Gigi, my insurance remained active. For me, public posts arent enough so I've written their corporate office regarding this outstanding staff.

If I can only give this facility a negative star I will give them a negative score. My father, an immigrant, does not speak english get yelled at by Gigi, one of the staffs in this facility. She does not have patience with minority senior citizens. I like Renee and her male agent because they have the patience to serve ignorant people. If you only pay a dollar a day, this facility will not help you file claims on your behalf but they will be happy to collect the yearly dues! good luck on those who will get their service! and I hope when Gigi gets old nobody will yet at her!

I am a mortgage lender who needed evidence of a Condo Association's Flood Insurance. I called Renee who handled my request while on the phone and I received the certificate within minutes. Renee was personable and responded in a timely manner which is the type of service I appreciate the most. A role model for other agents, for sure!